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Customer Satisfaction

Thepharamacysell.com works for doorstep delivery of products globally. Our online pharmacy follows the norms of internationally recognised regulatory bodies. We Guarantee 100% Customer’s Satisfaction and leads in a direction for the achievement of our goals aimed at Customer Satisfaction and authenticity.

  1. We are equipped with high end services of storage.  We have a team of trained and skilful professionals for monitoring and regulating the temperature, humidity, sterility and ventilation.

  2. We are provided with a cold storage house for the products that require freezing temperatures for their storage like Vaccines, blood products, monoclonal antibodies, chemotherapy agents etc.  We offer all these facilities during transportation also. 

  3. Special team is appointed for regular monitoring of stock to maintain quality and integrity of the stored products. Expiration date and any kind of damages are checked once daily. 

  4. We follow the standards of the World Health Organization (WHO), National Health Services (NHS), Food and Drug Administration (FDA) and International Pharmacy Association (IPA) during each step of the storage and shipment.

  5. We provide tamper resistant and fragile proof packaging to our parcels by making use of hard cartons and bubble wrappers.

  6. After packaging, address of the customer is written neatly on the top of the box. We ensure deliver of the parcel to the right place in minimum time. You have to pay nominal shipping charges but we don’t charge any customs fee.

  7. Once you confirm the order, it will get dispatched within 24 hours; however in case of orders places on holidays processing will complete on next business days. A confirmation email will be sent to you deciphering the shipping details which include tentative date of parcel delivery and a tracking number; this tracking number is used to know about the shipping status of dispatch product.  

  8. We have an entire range of generic and branded drugs. One can go through our website and place the order from any part of the world.  Thepharamacysell provides shipping facility to all countries of the world.

  9. Maintaining privacy and confidentiality of our clients is our prime objective.

  10. Medicines tabulated on our website are FDA approved and high quality products. You can send us your feedback in case of any discrepancy.

  11. Reshipment is done in case of delivery of any damaged or defective product.

  12. We make sure that you will get your order in time but in case you won’t receive it within 30 days, inform us; required action would be taken from our side.